Explore the Agenda

8:30 am Registration & Networking

Making Total Rewards Fit for Long‑Term Data Center Programs

9:00 am Panel Discussion: Designing Sustainable Compensation, Benefits, & Mobility Models for Data Center Scale

Executive Vice President Human Resources & Inclusion, Fortis Construction
Senior Human Resources Business Partner Data Center Operations, Microsoft
Head of Human Resources Global Operations & Data Centers, Equinix
  • As data center programs expand across multiple regions and markets, where are existing compensation, benefits, and relocation frameworks creating unintended risks around inequity, burnout, or retention, even when hiring targets are being met?
  • How are organizations incentivizing mobility, flexibility, and availability in ways that support long‑term workforce sustainability, rather than relying on short‑term financial mechanisms that become difficult to unwind as programs mature?
  • With owners, operators, and contractors increasingly intersecting on extended, multi‑year programs, how are organizations maintaining internal equity, cost discipline, and consistency while operating in labor markets where compensation expectations are shifting rapidly?

10:00 am Action: What Will You Change to Ensure Total Rewards Support Retention & Program Stability?

  • Where are current pay, benefits, or mobility arrangements delivering short‑term attraction but creating longer‑term exposure around retention, fatigue, or internal fairness?
  • What needs to change so reward decisions made during intense build phases do not become unsustainable expectations as programs mature and transition into steady‑state operation?
  • How can greater discipline be introduced across roles, sites, and partners to reduce inconsistency while remaining competitive in constrained labor markets?

10:20 am Networking Break

Creating Clarity, Readiness, & Progression in Live, Mission‑Critical Operations

11:00 am Discover: Scaling Career Development in Mission-Critical Environments: How Microsoft’s Data Center HR Team Used AI to Deliver High Impact Growth at Speed

  • Designing an AI-enabled career development model for 200+ data center employees using podcast style speaker panels and manager led coaching workshops, achieving 100% satisfaction, 95% panel ratings, and 80% continued AI platform adoption in a frontline, operationally critical environment
  • Equipping managers to lead career conversations at scale through practical toolkits (10+ templates, decks, and surveys), enabling regional teams to deploy development programming 50% faster while saving 40+ hours per site and reducing reliance on bespoke HR support
  • Building a repeatable, scalable framework that balanced speed, consistency, and local relevance, establishing a global model now being scaled across all data center metros throughout the Americas, even amid intense competition for technical and operational talent

11:20 am Discover: Building Shift‑Ready Talent for Critical Environments: How Equinix is Improving Readiness, Engagement, & Retention Through Role‑Based Talent Systems

Head of Human Resources Global Operations & Data Centers, Equinix
  • Creating enterprise‑wide success profiles for every role that clearly define expectations, skills, proficiencies, and performance signals from early career through senior leadership, giving operations teams a shared standard for what “ready” looks like across global data center environments
  • Accelerating operational readiness by linking success profiles to structured learning journeys designed to reduce time‑to‑shift‑ready toward a three‑month target, improve task and enablement SLAs, and lower human‑error rates in mission‑critical environments
  • Strengthening retention and engagement in a market where up to 40% of employees may seek new roles despite being satisfied by targeting over 70% positive understanding of role clarity and career progression, and using engagement, retention, and exit data to address the real drivers of attrition before talent leaves

11:40 am Develop: What Are the Most Effective Ways to Create Workforce Clarity & Confidence in High‑Stakes Operating Environments?

Senior Human Resources Business Partner Data Center Operations, Microsoft
Head of Human Resources Global Operations & Data Centers, Equinix

This interactive Q&A explores how organizations are strengthening retention and performance by giving employees clearer expectations, progression signals, and confidence in what “good” looks like in role especially in live, mission‑critical settings. It examines how development approaches that equip managers, define standards, and remove ambiguity can improve engagement and reduce voluntary attrition, even in highly competitive talent markets. Participants will share how clarity and consistency are being embedded into day‑to‑day operations rather than delivered as standalone HR initiatives.

12:00 pm Networking Lunch

Building a Sustainable Entry‑Level Talent Supply for Long‑Term Data Center Growth

1:00 pm Discover: Scaling Mission‑Critical Talent at Speed: How Ace Electric is Building Entry‑Level Capability to Meet Data Center Demand

Workforce Development Lead, Ace Electric
  • Responding to rapid growth in data center work (from ~1,100 employees to a projected 2,100 in under two years) by shifting from reliance on scarce, fully‑rounded electricians to a skills‑led workforce model focused on developing entry‑level and early‑career talent into mission‑critical specialists
  • Designing accredited apprenticeship, high‑school pipeline, and internship programs to build bench strength at scale, pairing targeted scope mastery (e.g. cable tray, cable installation) with experienced field leadership to accelerate productivity while managing safety and quality risk
  • Improving retention and workforce stability by breaking down silos across seven regional divisions, introducing structured workforce planning and new‑hire orientations, and reducing annual attrition by 38 points through better forecasting, internal mobility, and earlier engagement of talent

1:20 pm Discover: Solving the Data Center Talent Shortage at the Source: How Nomad Futurist is Helping the Industry Build Pipelines, Not Poach, to Scale Workforce Capacity

Executive Director, Nomad Futurist
  • Addressing the root causes of the data‑center talent shortage by focusing upstream on where workforce growth breaks down earliest with limited awareness of careers, fragmented access points, and inconsistent early‑stage readiness rather than competing over an increasingly scarce pool of experienced talent
  • Building scalable, repeatable entry pathways into data‑center careers by connecting employers, educators, and early‑career talent through education partnerships, industry exposure, and structured early‑engagement programs, helping organizations establish consistent baseline capability across sites and partners in the absence of a single standardized career route
  • Enabling ecosystem‑level workforce growth by aligning owners, operators, contractors, and industry bodies around shared responsibility for pipeline development, reducing reliance on poaching and short‑term hiring fixes while supporting sustainable, long‑term talent supply for mission‑critical infrastructure expansion

1:40 pm Develop: What Does it Take to Convert Early Interest into Capable, Committed Data Center Talent?

Workforce Development Lead, Ace Electric
Executive Director, Nomad Futurist

This interactive Q&A explores how organizations are addressing workforce shortages by shifting focus upstream and strengthening their ability to absorb and grow new entrants. It examines what happens after awareness is created and how early career pathways, structured progression, and frontline leadership determine whether entry‑level talent becomes productive and retained, or churns out. The discussion will surface what differentiates organizations that successfully build bench strength from those that remain trapped in cyclical hiring pressure.

2:00 pm Action: What Will You Change to Reduce Dependence on Poaching & Strengthen Your Entry‑Level Pipeline?

  • Where is your organization most reliant on experienced hires today because early‑career or adjacent talent is not converting into long‑term capability?
  • What needs to change to make entry routes clearer, more credible, and better supported once people step onto site or into operational roles?
  • How can workforce planning, supervision, and early engagement be better aligned so new entrants are developed intentionally rather than left to “figure it out”?

2:20 pm Networking Break

3:00 pm Speed Learning

Human Resources & People Development Leader Data Centers, PCL Construction
Safety Education & Programs Manager, Clayco

In this quick-fire session, each table will be hosted by an HR leader who will share the secrets of their most high-impact leap; you will then get the opportunity to question the host before moving on to your next table.

 

Roundtables include:

  • Mobilizing Talent at Speed for Data Center Builds: How PCL Is Scaling Internal Mobility & Preventing Burnout
  • Using Safety Leadership to Improve Retention & Decision‑Making on Site
  • Competing for Data Center Talent Against Big Tech & Energy Giants
  • Designing Location‑Led Talent Strategies for New & Emerging Data Center Markets

4:00 pm Chair’s Closing Remarks & End of Conference